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Our Practice

Our Staff

Lillian

Co-practice managers

GastroHealth Hobart is lucky to have Lillian as our Co-Practice Manager alongside Grace.

Lillian brings a range of knowledge to our team after having experience in general practice, aged and disability care.

Lillian leads our recall systems and protocols and ensures all patients are contacted as their surveillance procedures are due.

She is always keen to learn and develop her skills further within our specialised area of patient care.


Grace

Co-practice managers

In 2023, GastroHealth Hobart welcomed Grace into the team as our Co-Practice Manager alongside Lillian.

Grace comes to us with over a decade’s worth of experience in the healthcare industry.

Grace’s wealth of knowledge and passion about the industry is put into good use as we ensure all patient processes and experiences are well thought out and completed with excellence in care.


Kerry

Practice/IBD nurses

Kerry is a valued member of our GastroHealth Hobart Nursing Team.

She is a Registered Nurse with nearly 30 years experience in a variety of fields, which include General Surgical, Pre-Admission Clinics, Community Nursing and Endoscopy.

Kerry has worked with Dr McCulloch and Dr Yee in an Endoscopy setting and loves making a positive different to the lives of others.

With a keen interested in Inflammatory Bowel Disease Kerry is looking forward to supporting and providing education to Dr McCulloch’s IBD patients Wednesday to Friday each week.


Andrea

Practice/IBD nurses

GastroHealth Hobart is grateful to have Andrea as a member of our Nursing Team.

Andrea is a Registered Nurse who found her passion for Endoscopy nursing when she returned to Tasmania in 2015.

Over the years she has enjoyed building her knowledge and skills in endoscopy nursing and works with Associate Professor Yee within the Private Hospital system in Hobart.

At GastroHealth Hobart Andrea’s main areas of nursing care are within upper Gastroenterology follow up and providing support to Associate Professor Yee's IBD patients.


Leesa

Receptionist team

GastroHealth Hobart is very excited to have Leesa a part of our Reception Team.

Leesa has worked within the healthcare industry since 1997.

She is very passionate and knowledgeable and applies this to her work each and every day.

Leesa is an all-rounder within the practice and deals with incoming enquiries and referrals, as well as procedure and appointment bookings.


Ella

Receptionist team

GastroHealth Hobart welcomes Ella to our Reception Team.

Ella comes to us with 13 years in the beauty industry and most recently book keeping whilst returning to work from maternity leave.

Our patients are lucky enough to have Ella arranging their procedure and appointment bookings.

Ella is extremely efficient and is always keen to learn new skills and take on a challenge.


Elisha

Reception Team

GastroHealth Hobart is pleased to have Elisha join our Reception Team.

After an extensive time in the customer service/sales industry, Elisha embarked on a career change and is the newest addition to the Reception team at GastroHealth Hobart.

Elisha looks forward to welcoming you to the practice.


Our Policies

Fees Policy

We are a Private billing practice and fees are payable at the end of the consultation.
Fees will vary depending the type of visit. We offer concession rates to patients that hold a Federal Govt approved Concession Card. Please note you must present your pension card to obtain this discount.

It is practice policy that all accounts are settled in full on the day of your consultation. Payments may be made by EFTPOS and credit card (Mastercard and Visa card cards accepted). Upon payment of your account, our receptionist will lodge your claim with Medicare. Ensuring you are covered by Medicare and you have your bank details registered with Medicare, your rebate will be forwarded directly into your nominated bank account within 48 hours.

Please note that medicare rebate is the payment to you by the government. Please contact medicare directly if you have any issues

Results Policy

Results are checked daily by our doctors and nurses. We recommend patients to book an appointment with their doctor at least 7 days after they have had their test. If you do not make a follow-up appointment, please be aware that there may be a wait to see your doctor. The practice nurse will contact you if your doctor wishes to see you sooner than your planned appointment. 

If you misplace your X-Ray/Pathology request form, we cannot guarantee that we will be able to provide you with a replacement form in time (within 48 hours) and you may need to reschedule your appointment. Please note that our reception staff do not have access to your clinical information and so cannot give out results.

Scripts

We do not offer repeat prescription requests without seeing a doctor. You will need to see your GP for repeat scripts. In the event that you need authority scripts by a gastroenterologist, it is a PBS requirement that you attend a review appointment in order to issue the script. We therefore advise you to make an appointment as soon as you are aware that you are on your last repeat of your prescription.

Anti-Discrimination Policy

Our Practice will not discriminate against new or existing patients. All patients will not be refused access to medical care from a doctor on the basis of their sex, age, religion, ethnicity, sexual preference or medical condition. All doctors and staff expect to treat patients with respect, courtesy, politeness and understanding at all times. Dr Yee speaks various languages to support our patients.

Booking & Cancellation Policy

We understand unexpected circumstances may prevent you from attending your appointment. As we often have a waitlist, failure to notify our reception team within the following timeframes will incur a the following fees:

Rooms consultations - 4 hours minimum notice if you are unable to, or no longer need your scheduled appointment - cancellation fee of $50.00

Procedures – 72 hours minimum notice if you are unable to attend your scheduled procedure – cancellation fee $250.00

If cancelling due to COVID19 testing requirements a copy of your txt results or a medical certificate from your GP may be required. Payment is required before future appointments can be offered. These cancellation fees cannot be claimed through Medicare or Private Health Insurance.

Confidentiality

Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff and third parties. This means we require your verbal or written consent to discuss your medical records and appointments with family members. If your information is no longer needed after this time, it will be destroyed in a secure manner in accordance with the appropriate governing standards.

Referrals

As the patient you are responsible for obtaining and ensuring your referral is current with our practice. All GP referrals are current for a period of 12 months unless they are marked as "indefinite referrals". All specialist referrals are valid for a 3 month period only. If you have seen our Drs and your referral has expired we will be unable to process your Medicare claim, and you will be required to make full payment of any owed fees without a refund being payable from Medicare.
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